Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to share feedback on a sweepstakes casino we cover? The team behind Sweeps Casinos is happy to hear from you. This page explains the best ways to reach us and what to expect when you do.

Reach Us by Email

Email is the fastest and most reliable way to get a response. You can write to us at [email protected]. We aim to reply to every message within 48 hours on business days. If your query is time-sensitive — for example, a factual error in one of our reviews — please note that in your subject line and we will prioritise it.

What You Can Contact Us About

We welcome messages on a wide range of topics. Here are the kinds of enquiries we handle most often:

• Review accuracy: If you believe information in one of our sweepstakes casino write-ups is out of date or incorrect, let us know. Include the page, the specific claim and, where possible, a source.
• Platform feedback: If you have direct experience with a social casino we cover — positive or otherwise — your account can help us keep assessments grounded in real user experience.
• Editorial suggestions: Think we've missed a platform worth reviewing, or a topic worth covering? We read every suggestion, even if we can't act on all of them.
• General site questions: Queries about how our rankings work, how we research platforms, or how the sweepstakes model operates are all welcome.
• Partnership and advertising enquiries: If you represent a sweepstakes or social casino brand and want to discuss commercial arrangements, email us and we'll pass your message to the right person. Note that commercial relationships do not influence our editorial rankings — our ranked casino comparisons are based on independent research.

What We Cannot Help With

We are an independent comparison and review site, not a casino operator. That means there are some things outside our scope:

• We cannot access your account on any sweepstakes or social casino platform, process redemptions, or resolve disputes between you and an operator.
• We cannot provide legal advice about whether a specific platform is available in your state, or about your tax obligations on prize redemptions. For those questions, consult the operator's terms directly or seek qualified legal or financial guidance.
• We do not operate a live chat service or phone line at this time.

If you are concerned about your gaming habits, please visit our responsible gambling page for resources and guidance.

About Our Editorial Team

Our content is researched and written by Howard Ma and reviewed before publication. We cover the US sweepstakes casino market — explaining how the dual-currency model works, what distinguishes platforms from one another, and what players in states without regulated online casinos should know before signing up. You can read more about our approach on the about us page.

When you contact us about a factual matter, it helps to know who is reading your message. Howard reviews site content on an ongoing basis and takes reader corrections seriously — they are one of the ways we keep information current in a market where platform terms, state eligibility and promotional offers change frequently.

Response Times

We read every message we receive. Responses may take a little longer during public holidays or periods of high volume.

Helping Us Improve

Reader feedback is one of the most useful tools we have. The sweepstakes casino space moves quickly — welcome offers change, platforms add new game categories, and state eligibility lists are updated by operators with little notice. If something on this site no longer reflects what you've found when visiting a platform, we want to know. Accurate, up-to-date information is what this site is built on, and we take corrections seriously regardless of where they come from.

You can browse our current rankings and the platforms we cover on the best social casinos page. Our terms and conditions set out how we handle data submitted through this site.